Things that can potentially block Smashcast's chat:
- Antivirus programs (such as Avast) will someone block Websockets which our chat runs on. Temporarily disabling antivirus programs is a good way to test if that is what is interfering. If that happens to be the case, whitelisting Smashcast should resolve the issue.
- Browser security extensions - same idea as antivirus programs but are browser-based. Try disabling them temporarily and see if anything changes.
- Firewall settings can sometimes be too restrictive and not allow your computer to accept websockets, lowering settings or whitelisting can sometimes help this as well.
- Internet providers are also potential culprits for blocking websockets.